Zenify is the world’s best digital workplace design framework.
It improves the execution of all relevant tasks within your enterprise, which, in turn, increases customer and employee satisfaction, and makes your enterprise more efficient and flexible.
We are business managers with an IT background.
In business we faced operational challenges such as service quality, productivity, integrating new people, turnover, implementing changes, and so on.
One of the factors that we have identified repeatedly proved to be the very way that employees interacted with the information needed to perform their tasks.
Because in most of the times employees could not simply find the information that they needed, they failed to meet or exceed the operating standards.
Yet, for the processes where we applied our Why, How, and What extended model, we were able to implement changes quickly, improve compliance, lower support costs, etc.
We developed this model into a framework that each company can easily deploy to improve their key activities.
And we named it Zenify because of its ability to create a stress-free collaborative environment.
OPERATIONAL BENEFITS
for managers & process owners
Higher compliance rates.
Lower support costs
for
users
Consistent digital employee experience.
Faster and better fulfilment of the work tasks
for intranet managers
A clear development path for the digital workplace.
Simplified support for the contributors due to dedicated webparts that make information presentation a lot easier
QUANTIFIABLE BUSINESS RESULTS
You need to build a new intranet or to remodel an existing one?
Use Zenify to streamline the whole development process, simplify the experience of the process owners with content creation and create a consistent digital experience for the end-users
Are you the product owner of an existing intranet looking for some incremental improvements?
Use Zenify to progressively improve the way internal customers collaborate and consume internal services
WHY ZENIFY?
Because the quality of the digital employee experience when consuming internal services deeply impacts the work quality and productivity of your digital workers
DIGITAL WORKPLACE CHALLENGES
Employees
Information
Information is scattered throughout the intranet, repositories and email
Changes
Each change is difficult to assimilate
Experiences
Inconsistent digital employee experience across various tasks
Contributors & Process owners
Objectives
Unclear objectives regarding what they should put on the intranet and in which form
Results
Inconsistent results across all relevant topics
Support costs
High support costs
Intranet managers
Building
Building or reshaping of an intranet takes forever
Method
Objectives like "work better together" sound very nice in theory, yet in practice there is no clear method to achieve it
All the traditional approaches to intranet design are costly in terms of time and resources involved and the results are seldom very good
WHAT IS ZENIFY DOING?
Consistently presents all the services provided internally to the employees
ZENIFY PRINCIPLES
- In order to be useful, the intranet has to help the employee to perform his tasks efficiently and effectively
- Somebody’s task is someone else’s service
- The key to build an efficient and effective digital workplace is to identify and present in a consistent manner all the services provided internally within the organization
- Use a remote first approach – assume that the employee will be using the internal services on his own, so all the required information is provided
Zenify is a framework that has three pillars
Zenify provides a remote first, topic centric
INFORMATION ARCHITECTURE
Remote first design
Each time a user performs a task the digital workplace has to provide him with all the required information regarding the task
WHY
Motivate the employee
HOW
Describe how the tasks needs to be accomplished
- Inform: provide procedures, news, changes, FAQs, app links
- Train: provide just-in-time training resources
- Support:provide information on how to get support
- Innovate: provide a method to collect and manage feedback
WHAT
Surface all the tasks the employee has
Topic centric
SILOS ORIENTED ARCHITECTURE
Is centered on information silos (news, procedures, forms, staff data). The regular employee is required to seek answers searching in several places and using various channels of communication, being exposed to a volume of information higher than he can absorb.
TOPICS ORIENTED ARCHITECTURE
The employee can find in a single page all the information related to his area of interest he needs. On each such a page he is exposed to announcements, changes, relevant procedures, frequently asked questions, best practices, contacts, tasks to be completed, etc.
Click here to learn more about “What is Zenify“
HOW ZENIFY WORKS
Zenify provides a clear methodology for achieving a consistent digital employee experience across all topics
METHODOLOGY
Zenify provides a clear methodology for achieving a consistent digital employee experience across all topics
- Identify all the services provided internally
- Prioritize based on business impact and resource availability
- For each service identify all the information required
- Make sure that all the information is properly tagged within their respective repository
- Build a page that gather all the required info from within the intranet and other IT systems
COMPONENTS
Dedicated functionalities and components simplify the creation of Product, Service or Department pages. They also highlight contributors when information is missing from a topic page and has to be added
Zenify modules
Zenify Webparts
Metadata-driven web-parts gather all the relevant information from the Intranet in a topic page
Zen Contacts
Zen How to
Zen Learn
Zen Local Navigation
Zen Procedures
Zen Why
Zen Feedback
Zen App Links
Zen Task Management
Zen FAQ
Zen Copy – a simple way to create a topic page based on an existing similar page. The copy functionality makes a copy of the selected page and dynamically changes all the metadata filters to the metadata associated with the new topic.
Click here to learn more about “How to Zenify“
How is Zenify different from other Intranet products?
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CONTACT
- +40 (0)21 317 5100
- office@zenify.net
- 6 Alexandru Vlahuta street, district 3, 031023, Bucharest
- VAT no. RO15872962
- Trade Registry no. J40/14780/2003
Photo by el_ave on Flickr