Want to Design a Better Digital Workplace? Go to the Mall

Digital Employee Experience, Digital Workplace, Employee Experience

What can digital workplace and employee experience designers learn from shopping malls? A surprising amount. Commerce has been around for centuries, and over that time, merchants have refined the shopping experience into the mature practice we know today. Employee experience and digital workplaces, by contrast, are much newer practices that could learn from retail experience […]

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A Comprehensive, Actionable Model for Employee Experience

Digital Employee Experience, Digital Workplace, Employee Experience

A common approach to employee experience tells you to improve the “moments that matter.” I suggest you should pay attention to the other 90% of employees’ time.Employee experience (EX) has been around for a while now. People agree it’s important, managers have spent time and money on it. And yet things haven’t really improved.  Employee

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3 Barriers to Overcome When Addressing the Experience of Work

Digital Workplace, Employee Experience

Employee experience leaders may hesitate to address day to day work issues, but should know that solving them provides clear business benefits and improves EX.“Operational journeys” or “experience of work” don’t exactly excite employee experience specialists (and for good reason). Why EX Leaders Should Focus on the Experience of Work #employeeexperience #ex #digitalemployeeexperience #dex #digitalworkplace

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Internal Comms: It’s Time to Pay Attention to Your Internal Service Providers

Communication

With IC focused on helping senior leadership, other internal communicators might be getting ignored. This impacts negatively employee experience, customer experience as well as the overall efficiency and flexibility of the company https://www.reworked.co/knowledge-findability/internal-comms-its-time-to-pay-attention-to-your-internal-service-providers/

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Redefining Employee Experience: A Holistic Approach

Digital Employee Experience, Intranet

The concept of Employee Experience (EX) is well-established, with most companies implementing initiatives aimed at improving the overall experience for their employees. While these programs have led to some improvements, it’s important to acknowledge certain limitations https://www.linkedin.com/pulse/redefining-employee-experience-holistic-approach-cristian-salanti/ #employeeexperience #ex #digitalemployeeexperience #dex #digitalworkplace #intranet

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Why Your Employees Feel Trapped in a Maze Instead of Navigating a Seamless Shopping Mall

Why Your Employees Feel Trapped in a Maze Instead of Navigating a Seamless Shopping Mall

Digital Employee Experience

In recent years, your company has invested heavily in digitalization, introducing new apps and updating existing ones. However, have you ever considered that your colleagues might be feeling lost in an increasingly complex maze? https://www.linkedin.com/pulse/why-your-employees-feel-trapped-maze-instead-seamless-salanti employeeexperience #ex #digitalemployeeexperience #dex #digitalworkplace #intranet

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link between intranet and customer experience

The not so obvious link between intranet and customer experience

Digital Workplace, Employee Experience, Intranet

The intranet is often overlooked and underfunded within the corporate environment, despite its significant untapped potential. To engage all stakeholders involved in the intranet, it is crucial to highlight the direct and strong link between customer experience and the intranet. By demonstrating this relationship, your intranet project will receive more attention and a lot more

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Integrating Aikido Philosophy into Digital Workplace Design

Harmony Bytes: Integrating Aikido Philosophy in Digital Workplace Design

Digital Workplace, Employee Experience

By applying underlying principles of aikido, interactions between employees and the digital workplace can be optimized. Each interaction essentially involves the employee and the owner of the specific topic. Aikidō, known as “the way of harmony with universal energy,” teaches how to harness this energy in relationships with internal partners, ultimately reducing headaches. https://www.linkedin.com/pulse/harmony-bytes-integrating-aikido-philosophy-digital-design-salanti #HarmonyBytes

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