Employee Experience

Want to Design a Better Digital Workplace? Go to the Mall

What can digital workplace and employee experience designers learn from shopping malls? A surprising amount. Commerce has been around for centuries, and over that time, merchants have refined the shopping experience into the mature practice we know today. Employee experience and digital workplaces, by contrast, are much newer practices that could learn from retail experience […]

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A Comprehensive, Actionable Model for Employee Experience

Digital Employee Experience, Digital Workplace, Employee Experience

A common approach to employee experience tells you to improve the “moments that matter.” I suggest you should pay attention to the other 90% of employees’ time.Employee experience (EX) has been around for a while now. People agree it’s important, managers have spent time and money on it. And yet things haven’t really improved. Employee

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3 Barriers to Overcome When Addressing the Experience of Work

Digital Workplace, Employee Experience

Employee experience leaders may hesitate to address day to day work issues, but should know that solving them provides clear business benefits and improves EX.“Operational journeys” or “experience of work” don’t exactly excite employee experience specialists (and for good reason). Why EX Leaders Should Focus on the Experience of Work #employeeexperience #ex #digitalemployeeexperience #dex #digitalworkplace

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The not so obvious link between intranet and customer experience

Digital Workplace, Employee Experience, Intranet

The intranet is often overlooked and underfunded within the corporate environment, despite its significant untapped potential. To engage all stakeholders involved in the intranet, it is crucial to highlight the direct and strong link between customer experience and the intranet. By demonstrating this relationship, your intranet project will receive more attention and a lot more

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Integrating Aikido Philosophy into Digital Workplace Design

Harmony Bytes: Integrating Aikido Philosophy in Digital Workplace Design

Digital Workplace, Employee Experience

By applying underlying principles of aikido, interactions between employees and the digital workplace can be optimized. Each interaction essentially involves the employee and the owner of the specific topic. Aikidō, known as “the way of harmony with universal energy,” teaches how to harness this energy in relationships with internal partners, ultimately reducing headaches. https://www.linkedin.com/pulse/harmony-bytes-integrating-aikido-philosophy-digital-design-salanti #HarmonyBytes

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Number one reason for task execution failure

Content Management, Digital Employee Experience, Employee Experience

The number one reason for task execution failure is that management and proces designer do not really put themselves in the employee’s shoes. Here are 4 things that often go wrong with employee experience: Employees have to jump from task to task. Optimizing a few tasks is not enough, you need a consistent approach across all

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