Digital Workspace functions
Types of interactions that happen between an employee and an internal service provider and how they can be supported by the Digital Workplace
Think of an employee that works with a manager to perform a task
Some information flows between the two in order to ensure the task will be properly completed
Maybe is the employee who must work from home, maybe the manager is sick
Yet the work must be performed, and the quality and productivity expectations remain the same
The digital workplace can perform, support, take over most of these interactions
And it can do them even better
We aim to increase productivity and compliance for each topic within the company
As a result, we have designed a user experience that contains a mix of interactions that happen at topic level
For each topic, there is a page like this one which aggregates all relevant information and functionalities to the task at hand
1. Inform
On the topic page the Digital Workplace is informing him about the News, Forms and Procedures or links to Apps
Specific news and changes related to the subject at hand
All related forms and procedures
A deep link to the specific functionality within the supporting application
2. Motivate
On the topic page the Digital Workplace is informing him about the News, Forms and Procedures or links to Apps
3. Educate
The employee is exposed to bite sized, task specific learnings, picked-up on the fly
4. Support
When he needs support, all the required information and contacts are at hand
5. Innovate
Some of the best ideas for improvement come from the people doing the job
6. Task management
Each time the employee is required to do something related with that topic he is receiving a task visible on the homepage
The task management component allows everybody to know what is to be done and track the work progress
Zenify is a better way to design a digital workspace