digitalworkplace

Want to Design a Better Digital Workplace? Go to the Mall

Digital Employee Experience, Digital Workplace, Employee Experience

What can digital workplace and employee experience designers learn from shopping malls? A surprising amount. Commerce has been around for centuries, and over that time, merchants have refined the shopping experience into the mature practice we know today. Employee experience and digital workplaces, by contrast, are much newer practices that could learn from retail experience […]

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A Comprehensive, Actionable Model for Employee Experience

Digital Employee Experience, Digital Workplace, Employee Experience

A common approach to employee experience tells you to improve the “moments that matter.” I suggest you should pay attention to the other 90% of employees’ time.Employee experience (EX) has been around for a while now. People agree it’s important, managers have spent time and money on it. And yet things haven’t really improved.  Employee

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3 Barriers to Overcome When Addressing the Experience of Work

Digital Workplace, Employee Experience

Employee experience leaders may hesitate to address day to day work issues, but should know that solving them provides clear business benefits and improves EX.“Operational journeys” or “experience of work” don’t exactly excite employee experience specialists (and for good reason). Why EX Leaders Should Focus on the Experience of Work #employeeexperience #ex #digitalemployeeexperience #dex #digitalworkplace

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Redefining Employee Experience: A Holistic Approach

Digital Employee Experience, Intranet

The concept of Employee Experience (EX) is well-established, with most companies implementing initiatives aimed at improving the overall experience for their employees. While these programs have led to some improvements, it’s important to acknowledge certain limitations https://www.linkedin.com/pulse/redefining-employee-experience-holistic-approach-cristian-salanti/ #employeeexperience #ex #digitalemployeeexperience #dex #digitalworkplace #intranet

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Why Your Employees Feel Trapped in a Maze Instead of Navigating a Seamless Shopping Mall

Why Your Employees Feel Trapped in a Maze Instead of Navigating a Seamless Shopping Mall

Digital Employee Experience

In recent years, your company has invested heavily in digitalization, introducing new apps and updating existing ones. However, have you ever considered that your colleagues might be feeling lost in an increasingly complex maze? https://www.linkedin.com/pulse/why-your-employees-feel-trapped-maze-instead-seamless-salanti employeeexperience #ex #digitalemployeeexperience #dex #digitalworkplace #intranet

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You Need to Improve Your Digital Employee Experience. Do You Have the Resources?

Digital Employee Experience

I am honoured to have James Robertson referencing my article on applying Lean Management to digital workplace. And yes, if you are short on staff, one of your first concerns should be to improve DEX. Having a task-focused Digital Employee Experience will free resources that are otherwise engaged with support (requesting, and providing), compliance (enforcing,

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great content

Missing great content for your intranet? Then start asking for something else

Content Management, Information Architecture

Getting good content for your intranet was never easy. Very often, it requires countless interactions with whoever want to listen to you in order to squize from them a few ideas that can become publishable content. Yet, I would argue that there is a better way, that delivers valuable content, with strong business impact and

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faces of the intranet

The two faces of the intranet

Methodology

Intranets have been around for quite some time, yet I’ve found that how the intranet team and especially management perceives an intranet dictates how it is developed and the magnitude of its impact on an organization. The Intranet as a Website for the Employees Intranets are most commonly perceived in this light, as a means

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