intranet

test your digital workplace

A straight-forward way to test your digital workplace

Digital workplaces are developing each day by getting new apps, features, or content. Yet does it really mean that they are getting substantially better at helping employees do their tasks? And more, how do you know exactly what needs to be improved to get an optimal performance? The traditional ways of testing the capabilities of …

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great content

Missing great content for your intranet? Then start asking for something else

Getting good content for your intranet was never easy. Very often, it requires countless interactions with whoever want to listen to you in order to squize from them a few ideas that can become publishable content. Yet, I would argue that there is a better way, that delivers valuable content, with strong business impact and …

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Asking Employees

Why Asking Employees What They Want From an Intranet Might Not Be the Best Idea

Traditional intranet development has always focused on finding out what employees need via focus groups, interviews or surveys. I argue there’s a better way. Intranet development traditionally starts by finding out what employees need via focus groups, interviews and/or surveys. It sounds like a logical place to start no? The technique is also used in …

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Digital Workplace

A Well-Designed Digital Workplace Helps Employees – and Your Customers

Most cases of customer dissatisfaction can be traced back to an employee’s inability to find the required information or tool they need to resolve the issue. Delivering good services is tough. Record employee turnover rates, market dynamics, increased customer expectations and COVID-19 are constant challenges for companies wanting to deliver a top service to their …

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Internal Communications

Want to Improve Internal Communications? Pay Attention to These 2 Key Moments

If you want to improve internal communication, you need to know there are two key moments when a communication is important for an employee. Companies get nowhere without strong internal communications. When done well, communications can improve employee morale and effectively support the company’s operations. If you’re looking to improve internal communication, timing plays a …

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Digital Workplace Strategy

Are These Misconceptions Dragging Down Your Digital Workplace Strategy?

A clear understanding of your employees’ needs is the primary ingredient for any digital workplace project. The primary ingredient for any digital workplace project is a clear understanding of employee needs. More than that, such an understanding is a key ingredient for any successful business. In my work I often come across false or limiting …

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Digital Workplace Design

Does Your Digital Workplace Design Help Employees Get Work Done?

By asking yourself a few key questions, you’ll quickly see if your digital workplace is helping or hurting the chances of people accomplishing their work. Doing a job well, especially a routine job, matters. Devoting just a little bit more preparation and focus not only will prevent a lot of complaints from external or internal …

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