intranet

Internal Comms: It’s Time to Pay Attention to Your Internal Service Providers

Communication

With IC focused on helping senior leadership, other internal communicators might be getting ignored. This impacts negatively employee experience, customer experience as well as the overall efficiency and flexibility of the company https://www.reworked.co/knowledge-findability/internal-comms-its-time-to-pay-attention-to-your-internal-service-providers/

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Redefining Employee Experience: A Holistic Approach

Digital Employee Experience, Intranet

The concept of Employee Experience (EX) is well-established, with most companies implementing initiatives aimed at improving the overall experience for their employees. While these programs have led to some improvements, it’s important to acknowledge certain limitations https://www.linkedin.com/pulse/redefining-employee-experience-holistic-approach-cristian-salanti/ #employeeexperience #ex #digitalemployeeexperience #dex #digitalworkplace #intranet

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Why Your Employees Feel Trapped in a Maze Instead of Navigating a Seamless Shopping Mall

Why Your Employees Feel Trapped in a Maze Instead of Navigating a Seamless Shopping Mall

Digital Employee Experience

In recent years, your company has invested heavily in digitalization, introducing new apps and updating existing ones. However, have you ever considered that your colleagues might be feeling lost in an increasingly complex maze? https://www.linkedin.com/pulse/why-your-employees-feel-trapped-maze-instead-seamless-salanti employeeexperience #ex #digitalemployeeexperience #dex #digitalworkplace #intranet

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link between intranet and customer experience

The not so obvious link between intranet and customer experience

Digital Workplace, Employee Experience, Intranet

The intranet is often overlooked and underfunded within the corporate environment, despite its significant untapped potential. To engage all stakeholders involved in the intranet, it is crucial to highlight the direct and strong link between customer experience and the intranet. By demonstrating this relationship, your intranet project will receive more attention and a lot more

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digital workplace design should focus mainly on task execution

You thought digital workplace design should focus mainly on task execution?

Digital Employee Experience, Digital Workplace

Digital Workplace is first and foremost about work. Yet, if you are a stakeholder in your company’s digital workplace, you still face a big challenge about how to achieve it.One approach is to focus on how tasks are performed as productively as possible. Yet, if you go down this route, sooner or later you will

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great content

Missing great content for your intranet? Then start asking for something else

Content Management, Information Architecture

Getting good content for your intranet was never easy. Very often, it requires countless interactions with whoever want to listen to you in order to squize from them a few ideas that can become publishable content. Yet, I would argue that there is a better way, that delivers valuable content, with strong business impact and

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faces of the intranet

The two faces of the intranet

Methodology

Intranets have been around for quite some time, yet I’ve found that how the intranet team and especially management perceives an intranet dictates how it is developed and the magnitude of its impact on an organization. The Intranet as a Website for the Employees Intranets are most commonly perceived in this light, as a means

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Cristian SALANTI will be Speaker at 5th Brussels Digital Workplace Conference

Cristian SALANTI will be Speaker at 5th Brussels Digital Workplace Conference ( Brussels 2 June 2022)

Digital Workplace

Our colleague Cristian SALANTI will be Speaker at 5th Brussels Digital Workplace Conference ( Brussels 2 June 2022) – speaking about the crazy idea that poor customer and employee experience might have to do with the information architecture of your intranet https://www.dwbrussels.com/speakers

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Asking Employees

Why Asking Employees What They Want From an Intranet Might Not Be the Best Idea

Digital Employee Experience, Intranet

Traditional intranet development has always focused on finding out what employees need via focus groups, interviews or surveys. I argue there’s a better way. Intranet development traditionally starts by finding out what employees need via focus groups, interviews and/or surveys. It sounds like a logical place to start no? The technique is also used in

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