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A common approach to employee experience tells you to improve the “moments that matter.” I suggest you should pay attention to the other 90% of employees’ time.Employee experience (EX) has been around for a while now. People agree it’s important, managers have spent time and money on it. And yet things haven’t really improved.  Employee […]

Employee experience leaders may hesitate to address day to day work issues, but should know that solving them provides clear business benefits and improves EX.“Operational journeys” or “experience of work” don’t exactly excite employee experience specialists (and for good reason). Why EX Leaders Should Focus on the Experience of Work #employeeexperience #ex #digitalemployeeexperience #dex #digitalworkplace