Many EX initiatives fail because of flawed assumptions, not a lack of effort. Here are seven that hold organizations back. Employee experience (EX) is an emerging discipline, with countless ideas circulating around how to get it right. Some of them bring real value and will stand the test of time. Others will hold your organization […]
The 7 Elephants in the Employee Experience Room Read More »
HQ managers and frontline employees operate in different worlds. Here’s why enterprise tools fail and how to bridge the gap by designing for real users. An acquaintance runs a car dealer network for a premium brand. He once asked a long-time engineer of the manufacturing company why their cars fail so often. The answer? “Because
Your Digital Workplace Isn’t Broken. It’s Designed for the Wrong People Read More »
What can a viral social experiment involving one of the world’s greatest violinists teach us about attention and digital noise in the corporate world? In 2007, Joshua Bell, one of the finest violin players of our times, played his $3.5 million Stradivarius outside a major subway station in Washington D.C. during rush hour for 43
What Internal Comms Can Learn From Joshua Bell’s Subway Experiment Read More »
