Digital Employee Experience

Internal Communications

Want to Improve Internal Communications? Pay Attention to These 2 Key Moments

Digital Employee Experience, Support Information

If you want to improve internal communication, you need to know there are two key moments when a communication is important for an employee. Companies get nowhere without strong internal communications. When done well, communications can improve employee morale and effectively support the company’s operations. If you’re looking to improve internal communication, timing plays a […]

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Digital Employee Experience

Is Your Digital Employee Experience Focused on the Wrong Thing?

Digital Employee Experience

Digital employee experience (DEX) has typically focused on the employee lifecycle. Yet I would argue DEX has a much more important opportunity. Digital employee experience (DEX) has typically been linked to the employee lifecycle. With this approach, companies invest in improving the experience of performing processes such as training requests, timesheets, time-off or IT service

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The Most Critical Areas to Fix in Digital Employee Experience

Digital Employee Experience, Digital Workplace

Digital workplace managers take a variety of approaches to improving the digital employee experience. Focusing on this one area can deliver outsized results. By now, it’s accepted that intranet and digital workplace (DW) designers need to focus on improving the digital experience of employees. Yet it’s impossible to deal with all use cases at once,

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Using 5S Methodology to Improve Your Digital Workplace

Digital Employee Experience, Digital Workplace, Methodology

The development of physical workplace optimization started shortly after the launch of the first industrial revolution more than 250 years ago. When production moved from small workshops to factories, it became apparent that the workplace needed to be organized beyond what employees were doing naturally. Managers looked for ways to improve the way work was

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