Intranet managers need a simple, actionable model to design a better load-bearing structure for their digital workplace. People like to build things. Cars, washing machines, tables, computers, ERPs and, of course, intranets. Cars and other mass-produced products are all at least of decent quality. Transactional software such as ERPs, because of their function supporting certain […]
The Biggest Problem With Intranet Design Read More »
Digital employee experience (DEX) has typically focused on the employee lifecycle. Yet I would argue DEX has a much more important opportunity. Digital employee experience (DEX) has typically been linked to the employee lifecycle. With this approach, companies invest in improving the experience of performing processes such as training requests, timesheets, time-off or IT service
Is Your Digital Employee Experience Focused on the Wrong Thing? Read More »
Digital workplace managers take a variety of approaches to improving the digital employee experience. Focusing on this one area can deliver outsized results. By now, it’s accepted that intranet and digital workplace (DW) designers need to focus on improving the digital experience of employees. Yet it’s impossible to deal with all use cases at once,
The Most Critical Areas to Fix in Digital Employee Experience Read More »
