Intranet managers need a simple, actionable model to design a better load-bearing structure for their digital workplace. People like to build things. Cars, washing machines, tables, computers, ERPs and, of course, intranets. Cars and other mass-produced products are all at least of decent quality. Transactional software such as ERPs, because of their function supporting certain […]
The Biggest Problem With Intranet Design Read More »
Digital employee experience (DEX) has typically focused on the employee lifecycle. Yet I would argue DEX has a much more important opportunity. Digital employee experience (DEX) has typically been linked to the employee lifecycle. With this approach, companies invest in improving the experience of performing processes such as training requests, timesheets, time-off or IT service
Is Your Digital Employee Experience Focused on the Wrong Thing? Read More »
Simon Sinek’s Golden Circle is a generous framework. In this article, we look at three ways to apply it to intranet projects. Simon Sinek introduced the Why, How and What model — otherwise known as the Golden Circle model — in a 2009 TEDx talk. The talk, which has been viewed over 55 million times,
Applying the Why, How and What Model to Your Intranet Read More »
Over the years I had to work with thousands of distributed employees when implementing new projects or operational changes. My objectives were related with their timely and accurate execution of specific tasks. So, I had to deeply understand their needs in order to make sure that the tasks that were assigned to them were as
The 6 Basic Needs of the Remote Worker When Doing a Task Read More »
