digital workplace design should focus mainly on task execution

You thought digital workplace design should focus mainly on task execution?

Digital Workplace is first and foremost about work. Yet, if you are a stakeholder in your company’s digital workplace, you still face a big challenge about how to achieve it.One approach is to focus on how tasks are performed as productively as possible. Yet, if you go down this route, sooner or later you will […]

You thought digital workplace design should focus mainly on task execution? Read More »

You Need to Improve Your Digital Employee Experience. Do You Have the Resources?

I am honoured to have James Robertson referencing my article on applying Lean Management to digital workplace. And yes, if you are short on staff, one of your first concerns should be to improve DEX. Having a task-focused Digital Employee Experience will free resources that are otherwise engaged with support (requesting, and providing), compliance (enforcing,

You Need to Improve Your Digital Employee Experience. Do You Have the Resources? Read More »

values are affected by your intranet’s information architecture

How your company values are affected by your intranet’s information architecture

‘The intranet supports our company values’. This is the promise of any intranet solution provider. And the dream of any intranet manager, CHRO, or CEO. And yet, while a new intranet always delivers an improvement over the previous state of affairs, it often falls short of expectations. Very few speak about how the company values

How your company values are affected by your intranet’s information architecture Read More »

Internal Corporate Communication

Mix and Match – Internal Corporate Communication and Operational Communication

With the risk of stating the obvious, both types of communication are critically important for a company to work properly. Internal Comms teams consider they act on behalf of the Top Management team, and they must broadcast their messages. Operations people think that since they create the highest added value within the company, operational communication

Mix and Match – Internal Corporate Communication and Operational Communication Read More »

task execution

Number one reason for task execution failure

The number one reason for task execution failure is that management and proces designer do not really put themselves in the employee’s shoes. Here are 4 things that often go wrong with employee experience:  Employees have to jump from task to task. Optimizing a few tasks is not enough, you need a consistent approach across all

Number one reason for task execution failure Read More »