Operational Information

Internal Corporate Communication

Mix and Match – Internal Corporate Communication and Operational Communication

Communication, Operational Information

With the risk of stating the obvious, both types of communication are critically important for a company to work properly. Internal Comms teams consider they act on behalf of the Top Management team, and they must broadcast their messages. Operations people think that since they create the highest added value within the company, operational communication […]

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Support information

Operational vs. Support information

Information Architecture, Operational Information, Support Information

Each and every year the organizations spend large amounts of money for systems such as ERP, CRM or HRIS and do considerable efforts to manage in a reasonable way information like stocks, invoices, account balances, clients’ databases and others. These are operational information and the employees act on them mechanically. There is another type of information

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