digitalworkspace

Internal Communications

Want to Improve Internal Communications? Pay Attention to These 2 Key Moments

If you want to improve internal communication, you need to know there are two key moments when a communication is important for an employee. Companies get nowhere without strong internal communications. When done well, communications can improve employee morale and effectively support the company’s operations. If you’re looking to improve internal communication, timing plays a […]

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Digital Workplace Strategy

Are These Misconceptions Dragging Down Your Digital Workplace Strategy?

A clear understanding of your employees’ needs is the primary ingredient for any digital workplace project. The primary ingredient for any digital workplace project is a clear understanding of employee needs. More than that, such an understanding is a key ingredient for any successful business. In my work I often come across false or limiting

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Intranet Design

The Biggest Problem With Intranet Design

Intranet managers need a simple, actionable model to design a better load-bearing structure for their digital workplace. People like to build things. Cars, washing machines, tables, computers, ERPs and, of course, intranets. Cars and other mass-produced products are all at least of decent quality. Transactional software such as ERPs, because of their function supporting certain

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Digital Employee Experience

Is Your Digital Employee Experience Focused on the Wrong Thing?

Digital employee experience (DEX) has typically focused on the employee lifecycle. Yet I would argue DEX has a much more important opportunity. Digital employee experience (DEX) has typically been linked to the employee lifecycle. With this approach, companies invest in improving the experience of performing processes such as training requests, timesheets, time-off or IT service

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The Most Critical Areas to Fix in Digital Employee Experience

Digital workplace managers take a variety of approaches to improving the digital employee experience. Focusing on this one area can deliver outsized results. By now, it’s accepted that intranet and digital workplace (DW) designers need to focus on improving the digital experience of employees. Yet it’s impossible to deal with all use cases at once,

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