Business managers seldom put a high value on something as technical as the information architecture of the intranet. But not doing so leads to a number of issues. Here are five business situations where poor intranet information architecture has a direct business impact. 1. Customer Experience I was in a call center one day and […]
Poor Information Architecture Is Hurting Your Business Read More »
The development of physical workplace optimization started shortly after the launch of the first industrial revolution more than 250 years ago. When production moved from small workshops to factories, it became apparent that the workplace needed to be organized beyond what employees were doing naturally. Managers looked for ways to improve the way work was
Using 5S Methodology to Improve Your Digital Workplace Read More »
Each and every year the organizations spend large amounts of money for systems such as ERP, CRM or HRIS and do considerable efforts to manage in a reasonable way information like stocks, invoices, account balances, clients’ databases and others. These are operational information and the employees act on them mechanically. There is another type of information
Operational vs. Support information Read More »
